Comfort Zone

TERMS & CONDITIONS

TERMS & CONDITIONS

This website www.only.in is independently owned by Bestseller A/S (a Company incorporated in Denmark) & its associated Companies. Only Retail India Pvt Ltd (hereinafter referred to as “ONLY”) is authorised to use the said website in India (hereinafter referred to as "only.in").

By placing an order on this site, you are entering into a purchase/sale transaction with Only, an authorized online retailer for selling ONLY Products in India. All names, brands, trademarks and logos on the website are the property of BESTSELLER A/S or its associated companies. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can only be used with permission from BESTSELLER A/S or its associated companies and only.in.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of BESTSELLER A/S or its associated companies and only.in. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from only.in or their associated companies and only.in, as the case may be.

only.in makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. only.in is entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, only.in makes no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website.

This website www.only.in is independently owned by Bestseller A/S (a Company incorporated in Denmark) & its associated Companies. Only Retail India Pvt Ltd (hereinafter referred to as “ONLY”) is authorised to use the said website in India (hereinafter referred to as "only.in").

By placing an order on this site, you are entering into a purchase/sale transaction with Only, an authorized online retailer for selling ONLY Products in India. All names, brands, trademarks and logos on the website are the property of BESTSELLER A/S or its associated companies. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can only be used with permission from BESTSELLER A/S or its associated companies and only.in.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of BESTSELLER A/S or its associated companies and only.in. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from only.in or their associated companies and only.in, as the case may be.

only.in makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. only.in is entitled to change the content of the website at any time without preceding notice. If the website links to a third-party website, only.in makes no warranties for the content of the third-party website. These links are made for your convenience only, but it is at your own risk when you visit a third-party website.

The below terms and conditions shall apply to all deliveries from www.only.in to customers purchasing goods from this website.

1. Conclusion of contract

A final and binding contract has been concluded between you and only.in when your order has been confirmed by only.in. only.in will send an order confirmation to you by email when the order has been confirmed and shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.

You are only allowed to purchase products in the only.in online shop if you are a private consumer, i.e. not a business customer.

2. Prices, taxes and delivery

All prices are stated inclusive of VAT and other taxes. The applicable price is the one stated in the here in respect of the relevant product on the date of placing of the order.

only.in reserves the right to amend any prices incorrectly stated on this website. Furthermore, only.in reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in VAT rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

3. Delivery

only.in will usually accept and ship the order within 2-3 working days. The usual time of delivery from the time of dispatching the order is 5-7 working days. The delivery is subject to any unforeseen reasons beyond the company’s control and the Company shall reserve right to cancel the order in such circumstances.

only.in reserves the right to prevent persons from shopping via this website. only.in is not obliged to deliver goods which are out of stock.

Delivery charge of INR 99 will be levied on orders worth INR 699 and below. Delivery charges are not refundable in case of such orders.

4. Right of withdrawal

You have a right to withdraw from the contract entered into without giving any reasons.

PLEASE NOTE- Our Customer Care team will not be available on National and Public Holidays. In such events, do drop us an email and we will get back to you at the earliest possible.

The cooling-off period is 15 days. This period is calculated as from the date on which you received the goods.

If the last date where goods can be returned is a public and/or national holiday the deadline will expire on the following working day. The deadline will be observed if you send a message that you want to exercise the right of withdrawal before the deadline expires.

If you want to withdraw from the contract, please send an unambiguous statement to us at help@only.in that you want to withdraw from this contract. In your statement please indicate your name, physical address, phone number, email address, order number and which products you wish to return. In case your goods have been returned to us without a statement that you exercise your right of withdrawal, we will regard the return of the products as a withdrawal from the contract.

If you exercise your right to withdraw from the contract, we will refund all payments received from you, without unnecessary delay and in any event no later than 30 days after the date when we received your request to withdraw from this contract. Refunds will be credited to your original method of payment unless you have explicitly accepted otherwise. However under special circumstances the brand reserves the right to offer refund only as credits. In any event you will not be charged with any fees as a result of the repayment.

We may withhold the repayment until we have received the goods or until you have submitted documentation that the goods have been returned, as may be appropriate.

You must return the goods to us without undue delay and no later than 15 days after the date when you have informed us that you want to withdraw from the contract. Withdrawal from the contract will be deemed in due time if, before expiry of the 15-day period, you have handed over the goods. To retain proof that you have withdrawn from the contract in due time, you should keep the receipt or return tracking number stating that you have handed over the goods.

You are only liable for any impairment of the value of the goods caused by other handling than what is necessary to determine the nature, quality and function of the goods.

The right to withdraw from the contract does not apply for goods produced according to your specifications or with a clear personal touch.

5. Liability

only.in is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, only.in is relieved from performance of its obligations.

only.in's liability for any and all claims is limited to an amount equal to the price of the good purchased by you.

These Terms of Use constitute the entire agreement between you and only.in regarding the specific matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms of Use.

These Terms of Use shall be governed by laws of India without reference to conflict of laws principle. The Courts in Mumbai would have the exclusive jurisdiction in any proceedings that arise out of these Terms of Use.

You acknowledge and agree that only.in may, in its sole discretion, modify, add or remove any portion of these Terms of Use at any time and in any manner by posting revised Terms of Use on the Site. You may not amend or modify these Terms of Use under any circumstances. The current version of these Terms of Use is available at http://www.only.in/terms-only. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of this Site after any changes to the Terms of Use means you accept the changes.

Notwithstanding the expiration or earlier termination of your only.in membership, or any general legal principles to the contrary, any provision of these Terms of Use that impose or contemplate continuing obligations or rights of a party will survive expiration or termination of these Terms of Use.

If you have any questions or comments about these Terms of Use, please contact us by email at help@only.in. If you notice any discrepancies in the information provided to us or have any grievance against us, you may contact our Grievance Officer. The details of the Grievance Officer are as follows: help@only.in, phone no. +91-22-66489080.

1. This offer is applicable for all online customers who purchase merchandise from Company Brand (www.only.in)website Net of Returns during the event period 02.12.22 to 05.12.22.

2. This offer is valid and applicable only post return window i.e 15 days from the purchase date and last day of return window will be 20th Dec 2022.

3. This is a promotional offer and has no commercial value.

4. This is not a legal tender

5. Freebies to the winner will be consider as per the highest value of orders placed by customer post deducting returns.

6. This is a limited period offer.

7. Disputes if any arising out of this offer will be settled under the jurisdiction of Mumbai only.

8. You can also e-mail your queries to Customer care executive on help@only.in.

9. Any person taking advantage of this promotion does so, on complete acceptance of the terms and conditions. Claims that do not comply with the terms and conditions will be disqualified and treated as invalid/rejected.

10. This promotion is a concept of Only Retail India Pvt Ltd

11. Employees of the Company cannot participate in this contest for this promotional offer.

• This card entitles you to shop from any of the exclusive brand ONLY stores in India
• This card is the property of ONLY Retail Private Limited (Issuer)
• This card is valid for a period of one year from the date of purchase/ issue. Any amount not utilised by the user/ purchaser of the card upon the expiry on the Card, will be forfeited by the Issuer
• This card is valid for one time use only & the entire amount needs to be redeemed in a single transaction. Any balance pending after the first usage shall expire immediately
• Use of this card constitutes acceptance of the applicable terms and conditions including any updation/amendment/ modification inforce/prescribed from time to time.
• To know the validity on this card, send BAL [Card Number] to 9212356161
• Any amount in excess of the value of the card must be paid via alternate payment modes available at stores.
• Mailing address : ONLY Retail Pvt. Ltd. The Lalit Residency, 5th Floor, The Lalit Mumbai, Sahar Airport Road, Sahar, Andheri (E), Mumbai- 400 059
• In case of any dispute regarding this gift card, the decision of ONLY Retail Pvt. Ltd. shall be final and binding and all the disputes arising in respect of this card shall be subject to the jurisdiction of Mumbai courts only
• In case of return of a product paid via gift card, the said amount would be available as credit note available to be redeemed at exclusive ONLY stores
• This gift card is non-returnable and non-refundable neither it is encashable in part or whole.

• This card entitles you to shop from any of the exclusive brand ONLY stores in India
• This card is the property of ONLY Retail Private Limited (Issuer) to whom it must be returned upon request if lost or found
• This card is valid for a period of one year from the date of purchase/ issue. Any amount not utilised by the user/ purchaser of the card upon the expiry on the Card, will be forfeited by the Issuer.
• Use of this card constitutes acceptance of the applicable terms and conditions including any updation/amendment/ modification inforce/prescribed from time to time.
• To know the balance and validity on this card, send BAL [Card Number] to 9212356161
• Any amount in excess of the value of the card must be paid via alternate payment modes available at stores.
• Mailing address : ONLY Retail Pvt. Ltd. The Lalit Residency, 5th Floor, The Lalit Mumbai, Sahar Airport Road, Sahar, Andheri (E), Mumbai- 400 059
• In case of any dispute regarding this gift card, the decision of ONLY Retail Pvt. Ltd. shall be final and binding and all the disputes arising in respect of this card shall be subject to the jurisdiction of Mumbai courts only
• In case of return of a product paid via gift card, the said amount would be available as credit note available to be redeemed at exclusive ONLY stores
• This gift card is non-returnable and non-refundable neither it is encashable in part or whole.
• No duplicate card will be issued, if card is misplaced or lost or expired.
• Mutilated or defaced card will not be honoured.
• This card is a bearer instrument and in case it is lost it cannot be replaced.